Resolving Internet connection issues in XP can get you back online.
The simple act of going online isn't really appreciated until you can't do it. If you've clicked the normal connection and nothing happens, it can mean that something has changed. Settings can get changed accidentally by uninstalling a program or for any number of other reasons. The problem can be on your end or on the Internet provider's end. Start with a few basics and hopefully the issue will be resolved.
Instructions
1. Right-click on the Internet connection--a small computer screen on the bottom right-hand side of the screen--and open the Internet Connection Repair (ICR) utility by clicking "Repair." A "Repair Local Area Connection" box will appear indicating a repair is in process. Successful repair of your Internet connection doesn't require anything else from you. If repairing wasn't successful, a box will appear indicating that the repair wasn't possible. Click "OK."
2. Click "Turn Off Computer" and keep the computer off to the count of 10. Resetting the system often resolves phone line issues. Turn the computer back on and try to connect to the Internet in your usual manner. Enter this website into the address box: http://www.microsoft.com.
3. Download the Network Diagnostics for Windows XP tool from Microsoft and double-click on it to install. Open Internet Explorer (IE) and go to the "Tools" tab and then to "Diagnose Connection Problems." After completing the program's diagnosis, the Network Diagnostics tool will report one of the following results: It was unable to find a problem or a problem was detected. Follow the steps to finish trouble shooting the problem. Restart IE.
4. Reset the router by pressing the reset button and holding it for 30 to 60 seconds. Remove the power cord to the cable essentially turning the router off. For a modem, unplug any phone wires going into the modem if applicable. Go to "Start" and then "Turn Off Computer." Reboot the computer. Reconnect any cables or phone lines that you just disconnected. Turn the router back on and allow it to fully boot. This can take a minute or two.
5. Resolve connections made using a modem and a network adapter by going to "Network Connections" in "Control Panel" (usually "Start" to "Control Panel" to "Network Connections"). Right-click on your Internet connection. Click "Properties" and then the "Networking" tab. Click "Internet Protocol Adapter" and then "Properties" and then "Advanced." Click "Use default gateway" on the remote network checkbox and then "OK."
Tags: your Internet, appear indicating, Control Panel, Internet connection, Network Connections, Network Diagnostics