A client account manager oversees a company's client base and works to increase sales.
A client account manager is a sales professional who supervises customer accounts for a business. Client account managers work diligently to increase sales for a company by maintaining existing accounts and gaining new accounts. These professionals also find opportunities to raise sales using innovative concepts for the company's current client base.
Qualifications
Client account managers are often referred to as sales managers or account managers. In order to gain this position, most companies require candidates with a bachelor's degree in either business or marketing. Depending on the nature of the business, a company may prefer an account manager to have a degree in accounting or engineering.
Clients
One major role in the description of a client account manager's job is maintaining all current clients. In order to do this, the manager keeps a good relationship with clients by doing all he can to provide the best possible service or product for them. The manager also looks for innovative ways to increase sales with current clients. In addition, a client account manager works hard finding new clients for the business. Most professionals in this line of work must meet sales quotas in order to keep their job and to receive bonuses. Increasing sales is the client account manager's No. 1 goal.
Customer Satisfaction
In order to increase sales, a good working relationship must exist between the account manager and the clients. Clients enjoy doing business with people who are easy to talk to and seem to have the client's best interest in mind. Account manager's consistently search for new services and products to keep up with future demands.
Duties
Client account managers do much more than make deals with clients. These managers work to develop better sales methods and more efficient ways of handling transactions with customers. They also analyze sales by comparing individual client sales to prior year's sales and determine ways to increase sales--especially in accounts where sales have dropped. Client managers are readily available to customers to assist in any questions or problems that may arise.
Salary
Most businesses require at least one or more years experience in a sales-related field. According to Payscale, the average salary for client account managers is between $48,137 and $91,255.
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